Engagement platform for Children with special needs
Speakapp is a “digital campus” designed specifically for children with special needs, offering carefully curated vocational and functional courses.
Our platform focuses on addressing each child’s developmental and functional requirements, by providing expert coaching, therapeutic sessions, access to a library, engaging games, educational videos, and personalized career counseling.
Why Speakapp?
Learning Hours & Methods
Flexible learning avenues nestled within the comfort of home, to assist your child in learning at their own rhythm.
Learning Curve
Child progression is individualistic, inhibiting this natural pace can impede their learning journey. Speakapp allows them to progress at their preferred pace.
Right to Learn
Access to education is an inherent entitlement for every child, it’s our duty to make this happen.
Resources
Access to abundant quality resources to learn and master.
Parental Guidance
Parents as educators in your child’s journey with right learning methods and tools.
Our Services
Institutions
Digital Fulfilment
Schools can leverage Speakapp’s technology platform for their virtual learning needs
Corporates
Inclusiveness
Be a part of employee’s and societies’ children with special needs development
About Us
Speakapp is an “engagement platform” dedicated to enriching the lives of children with special needs by providing top-notch functional, vocational, and therapeutic support.
As a hub for the world’s leading therapists, educators, functional experts, and researchers, Speakapp extends this wealth of knowledge to the realm of special learners. This is made possible through cutting-edge technology, educational resources, expert tutors, and valuable industry partnerships.
Speakapp’s overarching goal is to empower children with special needs to become active contributors to society, leading self-sustaining lives. Aligned with the specific needs of the community, Speakapp collaborates with parents and the broader ecosystem to foster a sustainable society. This involves offering parenting guides, training programs, emergency response initiatives, knowledge sharing, career planning for children, and showcasing their unique talents.
Throughout their journey, Speakapp remains dedicated to championing the “right to learn” for children with special needs, ensuring they have the resources and support necessary to thrive.
FAQs
FAQs
FAQs
- Parents
Parents
- Does Speakapp have a mobile app ?
Yes. Speakapp is available as Mobile App and also as Webapp and is accessible in all forms like Tabs, ipads, laptop, desktop and mobile.
- By when will Speakapp launch mobile app?We would evaluate the ease and accuracy of the platform through mobile app and decide the launch of mobile app in future.
- How do we as a parent know if the therapist in Speakapp are certified professionals ?We in Speakapp would onboard therapist post reviewing their credentials, the same is available for any parent to check under the “check profile” tab against the Therapist name.
- How to choose a right Therapist ?Parents are encouraged to choose a consultation pack based on Therapist profile to get a fair understanding on therapist’s capabilities.How to choose a right Therapist ?
- Will Speakapp provide study materials ?Speakapp does not provide any study material.
- Will Speakapp make recommendation on the study material ?No, Study material is the domain of therapist. Therapists based on need could suggest study material on a case to case basis.
- Can parents buy any study material from Speakapp apart from what Therapist recommends ?Current version does not support online store.
- Is Speakapp chargeable ?Some services are chargeable and others are free to use.
- What are the services chargeable?Professional engagements are chargeable.
- Is it mandatory to register with Speakapp ?It is not mandatory however we recommend to register as some features requires registration. Registration also helps you to track the activity and progress in Speakapp
- Is session time fixed?No, it is for therapist and parent to decide what suits best for the child.
- Will Speakapp provide any recommendation on how long parents should take the Therapy/Other services ?Ideally this is decided between the Professional and the parent.
- How can I access my previous session’s learning tools ?You can retrieve it from “view appointment documents” from “My Schedule” of the student login
- How would a parent know if the child has progressed well ?We encourage Therapists to share feedback at the end of each session, parents are requested to take up consultative sessions with the therapist to understand the progress.
- How will a parent access documents shared by the Tutors for that particular session ?
Parents can go to My schedule tab and click on the specific session, a pop up tab comes which has three functionalities like submit documents, session history, view appointment documents, parents can click the appointment documents to access the documents.
- How to check the home work or Tasks given by the Tutors ?
If there is a home work or task assigned, the same can be accessed under “Tasks & Feedback” table under your home tab.
- How to access Therapist’s feedback about student ?
Any feedback given by the Therapist about the student would be visible under Tasks table under Type “Feedback”, parents can review the same.
- Is the video session recorded ?Current Version does not provide this feature, however retrieval is possible at an additional cost
- How a parent can buy specific package which was bought earlier?
Parents can go the “Purchase History” tab and buy sessions and also from the Therapist profile page
- What is Talent?
Talent is a section to showcase special children's curricular, cocurricular and extracurricular activities and create opportunities through that.
- How do we register kids for Talent ?
Create a student login and access the system. In your home screen, talent registration tab will appear. Use it to register.
- How to showcase kid’s talent under Talent?
This is multi modal hence can upload profile through video/audio/document.
- Can a parent register their kid’s talent in more than one category ?Yes
- If the Therapist does not show up will the parent gets refund ?
Speakapp has options to cancel and reschedule a session, however in case of No Show, the therapist would do a compensation class at your convenience.
- If there is a technical problem because of Speakapp will the amount be refunded ?Speakapp would evaluate the issue and take appropriate decisions based on the evaluation report.
- Can a parent provide feedback about the therapist ?Yes. Speakapp encourages feedbacks which will improve our quality of service, parents are encouraged to provide feedback not only about therapist also about the features and functionality of Speakapp.
- Will a parent have an opportunity to work with Speakapp ?Yes. Speakapp encourages parents to work with us, you may visit our website and click on “Contact Us” form where you can leave your interest. Speakapp will be in touch as and when there is a suitable opportunity.
- Can a Parent enrol themselves under Freelance segment ?Yes. If the parent is professionally qualified.
- Will Speakapp suggest any extracurricular activities for children ?Current version doesn’t provide any suggestion.
- Will Speakapp do workshops for Parents face to face ?Speakapp’s current version is online, however we will look for the right opportunity and time to engage on face to face meetings/workshops which would help parents and all users of Speakapp in future.
- Will Speakapp have Doctors onboard whom we can consult online?Current version of Speakapp does not support.
- Can a parent be part of the video session when the therapist and the child is engaged?Current version of Speakapp does not support this functionality, however we will be bringing this in future.
- What are all the kits parent needs to buy for sessions?Please follow the instructions from your Therapists.
- Can a parent engage with Multiple Therapists ?Speakapp is designed to give this option of engaging with multiple therapist for multiple learning requirements which best suits for your child
- I am a parent in Singapore. Is the Speakapp mobile app available on both iOS and Android?
Yes. Speakapp is available for users worldwide on both iOS and Android.For operational convenience and regional support, Speakapp currently hosts its services in two locations — Singapore and India. Users can access the platform according to their country of residence.
- As a parent from Singapore, can I find therapists or professionals from India for consultation and long-term support?
No. Parents and users from Singapore, as well as from countries outside India, can access and connect with professionals from across the world, but for India. For the current version of Speakapp, users registered in India can access professionals available within India.
- Will there be two different Speakapp apps in the iOS App Store or Google Play Store for parents and therapists?
No. Speakapp is a single app for parents, caregivers, therapists, professionals, and other users.The app you see and the services available to you will depend on your country of residence and user profile. You do not need to download separate apps for different countries or user categories.
- What is the default currency for payments in Speakapp?
Speakapp’s default payment currencies are USD and INR..Payments can be made using Visa or Mastercard.
- If I need help, can I contact the right person from Speakapp through the app?
Yes. After logging in, go to the home page and tap the Profile icon. You will be taken to a screen displaying the Support icon.
From there, you can contact the Speakapp team by email or WhatsApp. A designated member of the Speakapp team will assist you with your request.
- Is session time fixed? and will the session end automatically?No, it is for therapist and parent to decide what suits best for the child. With respect to sessions ending automatically, yes the session will end automatically at the scheduled end time. Users will receive a notification 5 minutes before the session ends
- Therapists
Therapists
- Does Speakapp have a mobile app?
Yes. Speakapp is available as Mobile App and also as Webapp and is accessible in all forms like Tabs, ipads, laptop, desktop and mobile.
- Once the sign-up is done, what is the next process for the Therapist?
After signing up, therapists receive an email from Speakapp to verify their account. This verification must be completed
- Once the verification is done, what is the next step for the Therapist?Therapists undergo a selection process. Once their profile is reviewed and approved by the Speakapp Admin, they are onboarded onto the platform.
- Once the Superadmin approves the therapist, can a parent view their profile?No. Therapists must first create packages under the “Manage Packages” section before their profile becomes visible.
- Once the Manage Package is updated, can a parent view the therapist profile?Yes, but the therapist must also update their Roster. Once done, their calendar becomes visible to parents for bookings.
- How to create a Roster?From the Home screen, navigate to the “Roster” tab. This is crucial, as it determines availability for sessions.
- Are roster times fixed?No. Therapists have full flexibility to set multiple daily time slots and session durations based on individual needs.
- Will Speakapp provide teaching aids?Yes, general teaching materials are available to support therapists.
- Can therapists use the materials during sessions for free?Yes, currently all materials on Speakapp are free to use.
- Can a Therapist suggest materials for the Speakapp Library?Yes, therapists are encouraged to share effective teaching aids. If deemed suitable, Speakapp may procure them for the library.
- What happens when there is a “No Show”?No Show is applicable for both Parent and Therapist/Tutor. If the Parent fails to join the session, the therapist has to update the same as a “No Show” so that necessary action can be taken. Similarly, if the therapist fails to join the session, the Parent can mark the session as “No Show.
- Is there a penalty for No Show?Yes. Speakapp evaluates the genuineness of the session and may take appropriate actions such as rescheduling, issuing warnings, or deducting payments based on the platform’s policy.
- How to handle session rescheduling?Sessions can be rescheduled from your dashboard before the session time. Speakapp recommends giving sufficient notice while rescheduling to maintain professionalism and trust.
- Can I offer discounts to parents?Yes, you may offer custom pricing in special cases, however, the discount policy should be discussed and approved with the Speakapp Admin Team to avoid billing inconsistencies.
- How to view feedback shared by Parents?Feedback provided by parents post-session is visible in the Therapist/Tutor dashboard under “Session History” or “Feedback” section.
- Can I upload my own resources/materials to Speakapp?Yes. Speakapp supports uploading your own materials which can be used during sessions. All uploads are subject to review to ensure content quality and relevance
- How to report a technical issue during session?In case of technical issues, go to the “Help” section in the app, click on “Report an Issue,” and describe the problem in detail. The support team will respond within defined SLAs
- I am a Therapist in Singapore. Is the Speakapp mobile app available on both iOS and Android?
Yes. SpeakApp is available for users worldwide on both iOS and Android.For operational convenience and regional support, Speakapp currently hosts its services in two locations — Singapore and India. Users can access the platform according to their country of residence.
- As a Therapist from Singapore, can a Parent from India connect with me for consultation and long-term support?
No. Parents and users from India cannot to view Therapists listed outside India as the hosting instances are different. Whereas parents from any other country can view your profile and connect with you.For the current version of Speakapp, users registered in India can access professionals available within India.
- Will there be two different Speakapp apps in the iOS App Store or Google Play Store for parents and therapists?
No. Speakapp is a single app for parents, caregivers, therapists, professionals, and other users.The app you see and the services available to you will depend on your country of residence and user profile. You do not need to download separate apps for different countries or user categories.
- What is the default currency for payments in Speakapp?
Speakapp’s default payment currencies are USD and INR. However, when Therapists create your packages, it will be in USD for all Countries other than India, for India it will be INR.
- If I need help, can I contact the right person from Speakapp through the app?
Yes. After logging in, go to the home page and tap the Profile icon. You will be taken to a screen displaying the Support icon. From there, you can contact the Speakapp team by email or WhatsApp. A designated member of the Speakapp team will assist you with your request.
- After completing the Sign Up, what is the next step for the Therapist ?
After the Sign-Up process is completed, the Therapist will receive an account verification email from Speakapp. The Therapist needs to click the verification link and verify their account to proceed with the onboarding process.
- After completing the account verification, what is the next step?After verification, the Therapist will undergo a selection and approval process defined by the Speakapp Admin. The Speakapp Admin will review the Therapist’s profile and credentials. If the profile meets the required criteria, the Therapist will be approved for onboarding onto the Speakapp platform.
- After the Super Admin approves the Therapist, can a Parent view the Therapist’s profile?
No. There are two steps Therapist need to complete
- Manage Package: Once the Therapist is approved by the Super Admin, the Therapist must first create their Packages.
The Therapist can create and manage packages by accessing “Manage Packages” under their login.
- Roster setup: After creating the Packages, the Therapist needs to update their Roster.
Once the Roster is updated, the Therapist’s available calendar will be visible to Parents, allowing them to view the Therapist’s profile and book appointments based on the available time slots.
- Will the session end automatically?
Yes the session will end automatically at the scheduled end time. Users will receive a notification 5 minutes before the session ends
- Institutions
Institutions
- How can the institution onboard through the Speakapp system?Onboarding in Speakapp is a simple process. The current version of onboarding is offline—leave your contact details through the form under “Institution” on our website. Our executive will reach out and guide you through the process.
- Who can be an admin for the institution?Anyone, as designated by the Institution.
- Does the admin of the institution have all the rights?
Yes. The admin has full rights to add, modify, or delete any records in the system.
- How to add a Therapist/Student into the system?The admin can go to the respective user’s page and add them.
- Are there any restrictions on adding Therapists/Students?No. The institution can add any number of Therapists and Students as per their requirement.
- How can an admin map Students to Therapists?While adding a student, the admin can map the student to a therapist using the “map to” dropdown option on the student add page.
- Should the school admin map therapist and student for every session?No. Speakapp allows you to map a student to a therapist once and then schedule sessions from the respective user’s page.
- Can an institution have their own library?Yes
- Will the institution have access to the Speakapp library?Yes
- How to schedule the sessions?Therapists/Tutors can create a roster and coordinate with parents to book sessions. Additionally, the admin can schedule sessions from their login.
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- Can an institution or school create a track record of the kid’s performance?Yes. Session history and appointment documents can be accessed under "My Schedule" in the user profile.
- Are task sheets portable amongst therapists?Yes. Tasks can be shared, tracked, reviewed, and progress recorded across therapists. These are visible under the Task Dashboard for both school and student.
- Can institutions communicate with students through Speakapp?Yes. Communication such as feedback is possible within the system, though notice board features are not currently available.
- Are the video sessions saved?The current version does not support saving video sessions. However, recordings can be provided at an additional cost if needed.
- How is the institution/school charged?There are various plans based on the number of users or sessions. Speakapp also offers custom plans tailored to specific institutional needs.
- What types of reports are available?Reports are generated for each Therapist/Tutor and can be accessed under the “Report” section in the Admin login.